Specialist Certificate in Service Navigation
Where will this take me?
Who the course is for
The Specialist Certificate in Service Navigation is designed for health and human service workers at different stages in their careers, including recent graduates, established practitioners and those seeking to move in new directions.
This certificate has been devised to help you be better equipped to help people, families and organisations that need to engage in services, such as in the aged care or disabilities sector.
The National Disability Insurance Scheme and My Aged Care have marked a shift in the delivery of health and human services. Individuals and their families often must navigate multiple transitions and interactions between health and human services. People can find the myriad of systems daunting, often leaving them lost, confused and unsupported. In response, reviews of areas such as aged care have called directly for an increase in navigation services and navigation staff.
The Specialist Certificate in Service Navigation aims to strengthen the capacity of health and human service professionals to deliver high quality and effective services underpinned by a theoretical basis from which service navigation can be evaluated, expanded and developed to meet client’s unique needs.