Specialist Certificate in Service Navigation

Where will this take me?


Career outcomes

The National Disability Insurance Scheme and My Aged Care have marked a shift in the delivery of health and human services. Individuals and their families often must navigate multiple transitions and interactions between health and human services. People can find the myriad of systems daunting, often leaving them lost, confused and unsupported. In response, reviews of areas such as aged care have called directly for an increase in navigation services and navigation staff.

The Specialist Certificate in Service Navigation aims to strengthen the capacity of health and human service professionals to deliver high quality and effective services underpinned by a theoretical basis from which service navigation can be evaluated, expanded and developed to meet client’s unique needs.

Further study

Graduates may progress to a range of other graduate coursework programs, including the Master of Health and Human Services or the Master of Advanced Social Work.