Customised Employment and the process of Discovery are evidence-based approaches supporting people with a disability to find fulfilling work. It is an individualised approach consistent with the requirements of the National Disability Insurance Scheme (NDIS).

Using this method requires specialist knowledge, skills and capabilities, while leading staff to utilise Customised Employment requires its own set of specialised skills and understanding.

This course equips you with foundational knowledge of Customised Employment and the process of Discovery, and is ideal for experienced disability support workers seeking to provide customised employment support or support staff to utilise this method successfully.

Taught by experts from the University of Melbourne and the Centre for Disability Employment Research and Practice, this program is the only offering of its kind in Australia.

The Core Elements is Part 1 of the Customised Employment Support suite. After completing this course, you can continue to Customised Employment Part 2 – Advanced skills to deepen your knowledge and ability to lead in this area.

Explore the origins and evidence of Customised Employment

Gain foundational knowledge of Customised Employment and Discovery and how they work within the Australian disability sector. Understand how these evidence-based approaches can help people with a disability secure employment that reflects their ideal employment conditions, skills and career aspirations.

Learn to implement the Discovery process

Examine activities related to understanding the client's objectives, such as informational interviewing, as well as work experience.

Understand how to support staff implement this method

Explore leadership aspects of Customised Employment and Discovery. Understand the processes and conditions needed to support employment staff to utilise these practices.

Deliver employment services in line with NDIS requirements

Service providers operating within the NDIS space need to ensure employment supports are delivered consistently and with fidelity to the process to ensure compliance with NDIS standards. By the end of this course, you'll have enhanced your capacity to lead and deliver individualised, NDIS-aligned disability employment services.