Professional development for individuals support

Are you seeking assistance for an online or professional development course? Reach out via live chat, over the phone, or email.

Our dedicated student support team can help with any questions about our professional development courses and the enrolment process.

Our support hours can change on public holidays. Refer to the University holidays guide.

Micro-credential and short course FAQs

Talk to us

Our support team can be contacted by phone or live chat between the following hours:

Monday to Friday: 8am to 7pm
Saturday: 9am to 5pm

+61 3 8344 0149

Online enquiry

Prefer to contact us online? Get in touch by email or our enquiry form.

continuing-education@unimelb.edu.au

Online enquiry form

Discount Information for University of Melbourne Staff

Current staff at the University of Melbourne are entitled to a 25% discount on all our micro-credentials.

To access your discount, simply click ‘enrol’ on the relevant course page, log in with your University of Melbourne staff account, and the discount will be automatically applied at checkout.

Please note: We operate a one-discount policy. If you qualify for multiple discounts, the highest value will be applied.

If you need assistance with the staff discount, feel free to contact us directly.

Discount Information for University of Melbourne Alumni

University of Melbourne alumni are entitled to a 30% discount on all our micro-credentials.

To access your discount, simply click ‘enrol’ on the relevant course page, log in with the email address associated with your University of Melbourne alumni account, and the discount will be automatically applied at checkout.

If you need assistance with the alumni discount, please don’t hesitate to contact us directly.

Group Discounts for Workforce Upskilling

To support workforce upskilling, we offer discounts for teams of three or more who wish to enrol in one or more micro-credentials. Our standard group discounts are as follows:

  • 3 to 9 learners: 5% discount on the total course fee
  • 10 to 19 learners: 10% discount on the total course fee

If you are interested in enrolling a group from your organisation, please email us with the following information:

  • Name of the micro-credential you wish to study
  • Number of learners you wish to enrol

Once we receive this information, we will provide tailored advice on the group discount and confirm the total course fee before facilitating the booking.

Discount Conditions:
  • All participant emails must be from the same organisation
  • All participants must enrol in the same micro-credential
  • Payment must be made via a single bulk invoice; individual enrolment payments are not accepted

Please note that our Terms & Conditions apply to all learners in a group booking, and we encourage you to review them prior to registration.

Library Access

You will receive access to a selection of University library resources to support your studies. You can access these resources via the following link.

Login to the Library

Online Classroom

The learning content for your course will be accessed via our online Learning Management System (LMS), Canvas. You can access Canvas via the following link.

Login to Canvas