Find an overseas representative

You can apply for study and manage your application directly with the University. You can also get assistance from our official overseas representatives (education agents) in your country*.

Our education agents can help you find a course that’s right for you, lodge an application, accept your offer, and provide you with information relating to living in Australia and visa requirements.

If you decide to use an overseas representative, here’s some information about the assistance and services they can provide, what fees you may incur and which Australian laws protect you when you engage an authorised education agent:

  • The education agents you can use are listed by country and city below.
  • You can only use the education agents listed for your country of residence, education and/or employment. All of the services you receive must be delivered by the staff in these agencies.
  • The University will not liaise with any other education agents or migration agents acting on your behalf.
  • You can only use one education agent at a time.
  • Our education agents can provide a range of services to help you with your application process.
  • Their responsibilities include providing you with information relating to: the University and its facilities; the courses offered, course fees and refund conditions; living in Australia and the local environment; information about our campus location and costs of living; visa requirements; the educational qualifications and any other criteria required for acceptance into a course (such as the English language requirements).
  • Some education agents may charge fees on top of the University’s application fee for some services.
  • Make sure you ask your education agent about all of their fees and charges before agreeing to use their services.

If you're having problems or issues with your education agent, you can make a complaint or lodge a grievance under the University Student Complaints and Grievances Policy.

How to lodge a complaint or grievance

University Student Complaints and Grievances Policy

  • The University and its education agents are subject to the requirements of the ESOS Act and related laws.
  • The University pays overseas representatives a fee for the services they provide to applicants.

This assistance is not available to domestic students, prospective exchange students, Australia Awards (formerly AusAID) applicants, or current international students. If you are a current or recently graduated University of Melbourne international student please contact Stop 1 for advice and assistance.

* The countries detailed here align with the country lists maintained by the Australian Department of Foreign Affairs. Please note that China shown here is Mainland China, (China excluding Special Administrative Regions and Taiwan).